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Job Description

Qualifications:

 

  • Bachelor Degree of Computer Science.
  • Certified ITIL Expert.
  • Certified ISO 20000.
  • Certified Cobit.

Responsibilities:

  • Collect & Define IT Processes.
  • Work with cross-functional IT teams to design, develop, and integrate IT processes & procedures utilizing best practices & industry standard frameworks.
  • Work with cross-functional IT teams to find areas of improvement in existing processes, to be updated accordingly.
  • Work with cross-functional IT teams to automate well-established IT processes.
  • Investigate & select technologies.
  • Define the proper metrics and KPIs in evaluating service delivery quality and performance levels.
  • Develop the proper Metrics and KPIs for IT process.
  • Develop required reports for top management.
  • Conduct organizational (Process, People, Asset) Assessment.
  • Provide insight and advice on emerging process and control framework.
  • Conduct the annual IT audit and report to relevant stakeholders as required.

Requirement:

  • Has sufficient experiences in the field of ITSM.
  • Has sufficient experiences in the field of  IT governance.
  • Has a good background in the field of IT infrastructure.
  • Has a good background in the field of development frameworks.
  • Experience working in a highly complex environment.

Technical Skills:

  • Comprehend all ITSM tools in the market.
  • Excellent in making reports.
  • Excellent in written & communication and also in preparing presentations.

About Cognizant:

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
15 Years - 25 Years
Apply Before:
Oct 09, 2018
Posting Date:
Sep 10, 2018
Show fewer details Read full job description

Cognizant Technology Solution

Information Technology - Riyadh

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Ou ...Read More