Posted Aug 09, 2023 288 views
Responsibilities:
1. Managing and developing client accounts, ensuring their needs are understood and addressed effectively.
2. Building and maintaining strong relationships with clients, fostering trust and loyalty.
3. Collaborating with internal departments to ensure that customer requests are fulfilled promptly and efficiently.
4. Resolving client complaints and monitoring relevant processes to ensure client satisfaction.
5. Acting as the client's representative within the company, advocating for their needs and working towards enhancing the customer experience.
6. Collecting and analyzing data to understand evolving customer needs and preferences.
As for the qualifications, they often include:
1. Preferred bachelor's degree in a related field.
2. Saudi Nationality.
3. Strong creative thinking and problem-solving skills.
4. Excellent writing and presentation abilities.
5. Proficiency in English is a must.
