Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service
Delivers food promptly and professionally; maintains safe food handling and sanitation standards
Follows up periodically to assist with any additional needs or requests
Demonstrates complete understanding of menu items and ingredients
Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
Remains flexible and patient when communicating with guests and staff
Promotes a clean, safe and neat environment for guests
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards
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