Please turn on your javascript Aijaz Ahmed - Business Support Officer - Jazz (previously known as Mobilink) - Karachi, Pakistan

Summary


  • Results-driven Administrative and Security Professional with 25+ years of diverse experience in military, telecom, and corporate sectors

  • Expertise in operations management, HR administration, client relations, security & risk management, and team leadership

  • Proven track record of process optimization, workflow efficiency, and building high-performance teams

  • Skilled in crisis management, policy compliance, and facilitating smooth cross-functional collaboration

  • Strong communication and problem-solving abilities with a focus on delivering results under pressure


Experience

Company Logo
Business Support Officer
Jazz (previously known as Mobilink)
Apr 2017 - Present | Karachi, Pakistan

Liaison with pre sales / Marketing / Solution.
Maintain regular follow-ups with customers regarding sales, revenue and invoice clearance.
To achieve monthly assigned targets.
Render personalized services for retention and timely collection.
To maintain a healthy pipeline for future prospecting.
Daily visits to new/existing accounts to maintain healthy relationships with customers for churn prevention and new acquisition.

Company Logo
Administrative Supvisor
Pakistan Air Force
Jan 1996 - Dec 2016 | Karachi, Pakistan

Experience of working within a team-based culture involved in planning, organizing, coordinating and team commitment to orient result. Strong analytic and diagnostic skills as part of team management.
Performed various duties as:

Supervised Administrative & Training duties in various units of PAF.
Sound knowledge of Computer in MS Office (Ms Word, Ms Excel, Ms Power Point, Installation of Hardware/Software, Internet, E-Mail, Local Area Network, Trouble shooting and Updating of System).
Office Management including filing and documentation in various Air Defence units of PAF.
Supervisor in-Charge of Airmen Mess for administration and management of the Airmen Mess and personally monitor the accounting matters, inventory of the mess, maintenance and cleanliness of the mess and to prepared the weekly and daily menu and also assist the officer in-Charge for the smooth functioning of the mess.
Supervised security personnel in Crisis Control Cells at various Bases of PAF.
Supervised CCTV operator and monitoring the daily serviceability of Cameras and equipment of security related in Crisis Control Cells at Various Bases of PAF.
Supervised Telephone billing and installation of PTCL, NTC and Warid Telecom connections and payment of bills of NTC, PTCL and other communication companies and to manage analyst design and implement billing analyst and revenue collection for telecom operators and building up the team that will participate in all these activities.
o To identify the billing errors and optimization possibilities and try to resolve them by interacting with the service providers.
o To identify the incorrect billing elements like tax inclusions and over charges in voice data and wireless services provided by the telecom providers.
o To maintain record database of the telecom invoices.
o To review the telecommunication agreements and negotiate with the service provided to reduce these costs.

Education

Pakistan Safety Institute Karachi
Certification, GCI certified Fire and Safety Officer 36 Hrs‎
Public Health, Health, Safety and Environmental Engineering, Insurance & Risk Management
Completed
2017
Pakistan Safety Institute Karachi
Certification, Health Safety and Environment (HSE)‎
Health, Safety and Environmental Engineering, Environment
Completed
2017
Pakistan Safety Institute Karachi
Certification, IOSH Managing Safely (GCI Services Ltd UK)‎
Health Administration, Health, Safety and Environmental Engineering, Environment
Completed
2017
University of Sindh
Bachelor, Bachelors, Bachelors in Arts, Bachelors of Arts‎
Political Science, Islamic Studies, Pakistan Studies
Grade B
2001
Govt Muslim Sc college Hyderabad
High School, High School or Less, , Higher Secondary Certificate‎
Biology, Chemistry, Physics
Grade B+
1992

Languages

Intermediate Punjabi
Intermediate Sindhi
Beginner Arabic
Expert Urdu
Intermediate English