• Responsible for performing administrative tasks such as managing day-to-day office operations, drafting correspondence, preparing report to management, and maintaining office records within the Spare Parts Sales Department of a $100m organization in the HVAC / Manufacturing industry.
• Drafts response and redirects correspondence to internal and external parties to maintain effective communication.
• Processes vacation requests, visa and travel arrangements of 30 employees across the Western Region and coordinates with the Main HR to ascertain timely departure of employee.
• Generates report from the Oracle related to various revenue streams in the Western Region and extrapolates data using MS Excel to assist the management in decision making.
• Oversees office management activities with responsibility for stationeries, pantry supplies, and other consumables to ensure that their usage and value are maximized.
• Initiates purchase requisitions (PR) for supplies, service materials, and assets in liaison with the procurement department ensuring compliance to company policies and procedures.
• Monitors and documents asset retirement and transfers in close coordination with fixed asset account to support accurate inventory records.
• Consolidates sales and productivity report for the Western Region Team to monitor performance.
• Maintains files for quotations, purchase orders (PO), and correspondence to ensure ease of retrieval.
Achievements:
• Successfully developed and implemented an Excel spreadsheet for the sales team that automatically provides product description and price, which has reduced quotation preparation time by 25%.
• Coached and supervised junior staff members to ensure consistent performance

• Responsible for performing secretarial duties such as composing correspondence and reports, maintaining databases, and scheduling meetings within the Contracts Department in the Government / Defense industry.
• Supported the secretarial needs of the Senior Projects Engineer, composing correspondence and reports to ensure timely completion of projects.
• Performed administrative and clerical support tasks such as keeping databases and handling mailings to ensure that participants received complete tender documents.
• Assisted in preparing tender documents for the various projects of the Ministry and ensured proper distribution to participants to ascertain that the Ministry received complete and accurate bids.
• Scheduled and coordinated meetings related to the status of various projects of the Ministry to ensure 100% attendance of internal and external participants.
Achievement:
• Introduced Excel spreadsheet that locates soft copies of files using hyperlinks. This has significantly improved the workflow by 25%.

• Responsible for managing the sales activities by following up on inquiries and POs, updating logs, and processing invoice within the Manpower Division of a medium-sized organization in the Industrial Engineering industry.
• Managed the sales needs of the organization by following up on inquiries and preparing bids/proposals to ensure that sales targets are achieved and exceeded.
• Prepared sales and cost of sales report on a monthly basis to support the Division Manager in analyzing and maintaining the well-being of the company.
• Updated, verified, and maintained logs (RFQ, Quotation, and PO) for the Manpower Department to ensure that records are always current and accessible with ease.
• Checked, verified, and processed invoices received for rental manpower and sent them to suppliers/vendors to ensure timely billings.
• Handled the correspondence of the all team members to maintain communication.
Achievements:
• Successfully created a more efficient Word database for letters and documents, which decreased production time by 20%.
• Trained and supervised newly-recruited employees in all current company practices.

• Responsible for developing, implementing and monitoring office activities in addition to handling all correspondence within the Office of the Operations Manager of a medium-sized organization in the Construction industry.
• Managed the day-to-day operations of the site office to ensure that activities are carried out smoothly.
• Collected information from Site Engineers and Supervisors on a daily, weekly and monthly basis to ensure that progress reports compiled accurately.
• Reviewed and compared quotes and offers received from suppliers/subcontractors to maximize profitability.
• Reviewed time cards and prepared time sheets and overtime requests of over 200 site workers to ensure that there are no discrepancies and salaries are received on time.
• Maintained the filing of shop drawings, tender documents, handing over documents, punch lists and general documents related to the project to ensure ease of retrieval.
• Screened phone calls and managed fax messages of the site office to ensure that the information is disseminated to appropriate parties.
Achievement:
• Trained and supervised junior staff members to ensure compliance with work practices.

• Responsible for providing back office support to associates positioned across global offices and performing tasks such as word processing, formatting, editing, copy typing and transcribing audio files within the Document Support Center of $2.5bn organization in the Law / Legal industry.