Posted Jan 16, 2015 3 views
The Alshaya eGroup is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions. The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards.
The Role:
The Technical Support Engineer is responsible for providing first line support to retail stores by configuring and installing Windows servers, upgrading and migrating operating systems and software applications and handling user complaints and problems by providing ultimate solutions to meet their needs and requirements. Additionally you will manage backups, troubleshoots and maintain secure data communication.
Qualifications & Requirements:
* A university degree in electronics or computer engineering
* Have previous experience in a similar role
* Very good working knowledge of Windows Desktop and Server OS
* Basic networking skills (Windows or Networking certification is an added advantage)
* IT hardware troubleshooting skills
* Secure data communication skills
* Basic working knowledge in SQL/Sybase is an advantage
* Knowledge of Windows administration
* Experience on Micros RES 3700 is an added advantage
* Be able to work shifts.
Alshaya International Trading Co., one of the world's leading retail franchise companies, operates 40 of the world's most recognised retail brands in KSA. With over 600 stores, we are growing fast and looking for talented individuals to join our team.
How To apply: please follow this link http:********************************************
Job Details
M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities. The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls. M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at www.alshaya.com or on Facebook.
