We're looking for our front-line Vezeeta ambassadors who are able to collect and convey information thoroughly. If you are eloquent, with superior communication skills and have experience in Customer Service, this is the job for you.
Here’s what an ordinary day looks like, you will:
- Manage large amounts of outgoing calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers' concerns while researching every issue and providing solutions and/or alternatives
- Document customers' feedback and additional comments in an apt manner
- Seize opportunities to up sell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Meet team's qualitative and quantitative targets.
- Must own a computer and good experiece with Microsoft Office.This Job is a remote job, so you can work from the luxury of your own home.