Responsibilities
· Manage a portfolio of accounts to achieve long-term success
· Develop positive relationships with clients
· Act as the point of contact and handle customers’ individual needs
· Generate new business using existing and potential customer networks
· Resolve conflicts and provide solutions to customers in a timely manner
· Supervise account representatives to ensure sales increase
· Report on the status of accounts and transactions
· Set and track sales account targets, aligned with company objectives
· Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
· Suggest actions to improve sales performance and identify opportunities for growth