1. JOB DETAILS: Title:
Telephone OperatorReports to:
Telephone Supervisor / Delegate.Section: Department: Front Office Job Code: Prepared / Revised on:
2. JOB PURPOSE:
Under the general guidance and supervision of the or delegate and within the limits of established EHC Policies and Procedures and Personnel Manual, process both incoming and outgoing calls in order to achieve guest satisfaction.
3. JOB DIMENSIONS:
Number of Staff Supervised:
Policies, Processes & Procedures
Day- to-day operations
16. Performs related duties and special projects as assigned
Safety, Quality & Environment
Related Assignments5. COMMUNICATIONS & WORKING RELATIONSHIPS:
3. Interacts, cooperates with Department Heads and Hotel employees as appropriate..
Elaf hotels management expertise and international standard of services and facilities, together with its unrivalled knowledge of market conditions throughout the kingdom of Saudi Arabia and Middle East has made Elaf hotels company the first hotels company to be awarded the ISO 9001 in the Middle ...