Please turn on your javascript Front Office Manager Job, Jeddah, Elaf Group - MIHNATI.COM

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الوصف الوظيفي

Policies, Processes & Procedures

Implements approved departmental policies, processes, procedures and provides instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner.

Day- to-day operations

Implements the day-to-day operations assigned for the Front Office section to ensure compliance with the established standards and procedures.

Front Office Operations

  • Supervises and controls all reception staff and organises duty rosters, ensuring that there are sufficient staff to cover all duties, particularly during peak period business and to arrange a stand-by in case of illness or absenteeism

  • Ensures that reception staff are dressed in the correct uniform and that their appearance enhances the image of the hotel

  • Ensures that guests are greeted "with a smile" and that all registration formalities are correctly completed, paying particular attention to charge-out details and credit rules

  • Liaises with reservations and housekeeping to pre-allocate rooms, bearing in mind the preferences of regular and VIP guests.

  • Ensures that the guest list register is updated regularly during the day and that copies are sent to the appropriate departments

Arranges alternative suitable accommodation, for a confirmed or regular guest, if the hotel is fully occupied

Direction of Subordinates

Organises and supervises the activities and work of a small team of subordinates to ensure that all work within a specific area of Front Office activity is carried out in an efficient and procedurally compliant manner

المهارات

Skills:
 English Language - Intermediate
 Knowledge of Policy & Procedure - Intermediate
 Time Management - Intermediate
 Business Skills & Understanding - Basic
 Financial Awareness - Basic
 Data Gathering & Analysis - Basic
 Negotiation - Intermediate
 Information Technology - Basic
 Performance Management – Basic
 Presentation – Intermediate
 Project Management – Basic
 Written Communication – Basic

تفاصيل الوظيفة

المجال الصناعي:
المجال الوظيفي:
مجموع الشواغر:
1 .
نوع الوظيفة:
دوام كامل
القسم:
Galleria
الجنس:
ذكر
أدنى مؤهل:
ثانوية أو أقل
المستوى المهني:
موظف مهني
أدنى خبرة:
2 سنوات
رخصة العمل:
Saudi Arabia
آخر تاريخ للتقديم:
ديسمبر ۲۲, ۲۰۱۷
تاريخ الاعلان:
سبتمبر ۲۲, ۲۰۱۷
عرض تفاصيل أقل قراءة كامل الوصف الوظيفي

Elaf Group

حسن الضيافة · 1001-1500 موظف - جدة

Elaf hotels management expertise and international standard of services and facilities, together with its unrivalled knowledge of market conditions throughout the kingdom of Saudi Arabia and Middle East has made Elaf hotels company the first hotels company to be awarded the ISO 9001 in the Middle ...قراءة المزيد

وظائف مشابهة

Front Office Shift Leader

Elaf Group, جدة, المملكة العربية السعودية
معلنة منذ سبتمبر ۲۲, ۲۰۱۷