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Front Office Manager

Elaf Group موثقة

مكة المكرمة ، المملكة العربية السعودية

معلنة منذ سبتمبر ۱۱, ۲۰۱۸ 263 مشاهدة Report Job

SAR. 7,000 - 8,000/الشهر

تقدم لهذه الوظيفة

إغلاق
أو
إخلاء مسؤولية

يرجى عدم ارسال أو تحويل أي مبلغ مالي لأي جهة معلنة عن وظيفة لضمان الحصول عليها. يرجى مراسلتنا على [email protected] في حال الاشتباه بأي حالة احتيال أو إساءة استخدام لمهنتي.كوم.

الوصف الوظيفي

Front Office Operations

§ Supervisesand controls all reception staff and organises duty rosters, ensuring that there are sufficient staff to cover all duties, particularly during peak period business and to arrange a stand-by in case of illness or absenteeism

§ Ensures that reception staff are dressed in the correct uniform and that their appearance enhances the image of the hotel

§ Ensures that guests are greeted "with a smile" and that all registration formalities are correctly completed, paying particular attention to charge-out details and credit rules

§ Liaises with reservations and housekeepingto pre-allocate rooms, bearing in mind the preferences of regular and VIP guests.

§ Ensures that the guest list register is updated regularly during the day and that copies are sent to the appropriate departments

§ Arranges alternative suitable accommodation, for a confirmed or regular guest, if the hotel is fully occupied

Direction of Subordinates

§ Organises and supervises the activities and work of a small team of subordinates to ensure that all work within a specific area of Front Office activity is carried out in an efficient and procedurally compliant manner

Continuous Improvement

§ Contributes to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement

Reporting

§ Prepares departmental reports of ELAF timely and accurately to meet Hotel and department requirements, policies and standards

Safety, Quality & Environment

§ Complies with all relevant safety, quality and environmental management policies, procedures and controlsto ensure a healthy and safe work environment

Related Assignments

§ Performs other related duties or assignments as directed

تفاصيل الوظيفة

المجال الصناعي:
مجموع الشواغر:
1 .
نوع الوظيفة:
دوام كامل
القسم:
Elaf Bakkah
الجنس:
ذكر
أدنى مؤهل:
دبلوم
المستوى المهني:
مدير قسم
الخبرة:
2 سنوات - 5 سنوات
رخصة العمل:
المملكة العربية السعودية
آخر تاريخ للتقديم:
ديسمبر ۱۱, ۲۰۱۸
تاريخ الاعلان:
سبتمبر ۱۱, ۲۰۱۸
عرض تفاصيل أقل قراءة كامل الوصف الوظيفي

Elaf Group

حسن الضيافة · 1001-1500 موظف - مكة المكرمة

Elaf hotels management expertise and international standard of services and facilities, together with its unrivalled knowledge of market conditions throughout the kingdom of Saudi Arabia and Middle East has made Elaf hotels company the first hotels company to be awarded the ISO 9001 in the Middle ...قراءة المزيد

وظائف مشابهة

Front Office Supervisor

Elaf Group, جدة, المملكة العربية السعودية
معلنة منذ أغسطس ۰۲, ۲۰۱۸

Front Office Agent

Elaf Group, جدة, المملكة العربية السعودية
معلنة منذ أغسطس ۰۲, ۲۰۱۸

Front Office Shift Leader

Elaf Group, جدة, المملكة العربية السعودية
معلنة منذ يونيو ۲۵, ۲۰۱۸