Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/services offering, and align to provide a solution.
Ensures a positive customer experience throughout the sales process.
Sales Plans:
Prepares sales plans using company tools.
Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.
Creates added value for the customer and ensures the successful outcome of transactions, contracts, and proposals by using effective sales techniques.
Communicates details in accordance with offering and strategy (delivery time, payments, and general terms and conditions).