تقدم لهذه الوظيفة

إغلاق

الوصف الوظيفي

Job Description:

 

  • Monitoring and assessing potential impact of local and global events. ·
  • Ensure events that could potentially impact the client or employees are escalated to the Site Manager in a timely manner. ·
  • Communicate and coordinate with security supervisors, engineers, and fire command for any and all local physical security issues and alarms. ·
  • Monitor/coordinate response to local physical security alarms received through the alarm system. ·
  • Provision emergency/after-hours employee building access. ·
  • Produce accurate communications in time sensitive situations. ·
  • Incidents may include natural disasters, demonstrations, terrorist threats, power outages, extreme weather. ·
  • In a crisis, be responsible for logging and reporting on the sequence of events and the companies response. ·
  • As necessary, field and escalate inquiries from employees regarding daily security concerns. ·
  • Provide operational and technical support for Outsource Vendor and Internal Contact Center sites.
  • Serve as a focal point ·
  • Monitor Real time and Historical Performance ·
  • Analyze Call Performance trends and work with Contact Center sites to take action if performance is being impacted ·
  • Monitor, analyze and identify any system related issues that could impact performance and open appropriate tickets to notify IT of issues

تفاصيل الوظيفة

المجال الصناعي:
مجموع الشواغر:
20 شاغر
نوع الدوام:
الوردية الأولى في الصباح
نوع الوظيفة:
الجنس:
ذكر
أدنى مؤهل:
شهادة بكالوريوس
المستوى المهني:
مبتدئ
الخبرة:
1 سنة - 3 سنوات
آخر تاريخ للتقديم:
أكتوبر ۰٦, ۲۰۱۸
تاريخ الاعلان:
سبتمبر ۰۷, ۲۰۱۸
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Cognizant Technology Solution

تقنية المعلومات - الرياض

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Ou ...قراءة المزيد