•Answer telephones and transfer to an appropriate staff member.
•Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
•Taking care of visitor requests for information and transport (e.g. taxi, local transport)
•Taking notes and distributing minutes of meetings.
•Maintain confidentiality in all aspects of client, staff and agency information.
•Interact with clients, vendors, and visitors.
•Provide professional service in response to all customer requests, ensuring that customer requirements are met.
•Open, sort and distribute incoming correspondence, including couriers, faxes, and emails.