Operations Officer

VFS Global Unverified

Multiple Cities, Saudi Arabia

Posted Mar 16, 2020 559 views Report Job

SR. 4,000 - 4,000/Month

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Job Description

To facilitate the VISA application process & handle front office & back office operations conducted at the respective Visa Application Centers

Job Type / Category

  • Document scrutiny and collection of applications for visa processing
  • Handle customer/applicant queries personally or via email, telephone.
  • Handle cash and bank related transactions if assigned and ensure 100% accuracy
  • Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
  • Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
  • Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
  • Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
  • Encourage applicants to provide feedback on services provided and their overall experience at the application center.
  • Ensure that the entire process is completed within the mandated Turn Around Time

Job Details

Industry:
Functional Area:
Total Positions:
15 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Career Level:
Entry Level
Minimum Experience:
2 Years
Apply Before:
Apr 16, 2020
Posting Date:
Mar 16, 2020
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VFS Global

Support Services · 301-600 employees - Jeddah, Khobar, Riyadh

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