Provide professional nail, hand treatments such as basic manicure, Gel polish, hand massage and nails’ treatments (Paraffin and Almond) in accordance with SOP’s.
Use emery boards, clippers and scissors to clean, file, trim and sculpt nails into requested shape and Apply top, bottom and finishing coats in addition to Decorating nails.
Apply eyelash extensions to enhance the length, curliness, fullness and thickness of natural eyelashes.
Perform lash tinting and perming treatments according to customer needs.
Respect Punctuality and follow the schedule / Line up in order to ensure prompt attendance to appointments and perform meticulous services within the appropriate time assigned for each service.
Examine and evaluate the condition and appearance of nails by conducting client consultation using the appropriate form to identify any allergies/ health issues before performing a service and to provide proper advice for nail care.
Comply with all safety procedures and techniques for performing nail services and maintain high sterilization standards and hygiene according to the law and the health and safety regulations.
Ensure complete knowledge and understanding of all services and products while enlightening guest in these areas.
Actively promote and upsell the treatments, services and retail, as well as the newsletter promotions
Follows SOP’s for quality service and municipality regulations.
Report to Supervisor/ team Leader regarding any occurrences involving damaged equipment/ incidents in the spa.
Perform inventory and restocking assignments in work stations
Sustain existing clientele record and aim at building potential customer database.
Attend mandatory trainings scheduled by the Company.
Provide accurate, appropriate and immediate responses to all requests and complaints by guests ensuring complete customer satisfaction.
Maintain professional and courteous behaviour to all clients and demonstrate proper greeting and assistance.
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