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Job Description

Job Purpose 

To build and maintain client relationships and act as a primary point of contact for a defined set of low-value key accounts, 

in order to maximise client satisfaction and retention 

Duties and Responsibilities: 

Optimise the use of personal time/effort and assigned work tools/resources in carrying out assigned duties, to ensure work meets agreed standards for timeliness and quality 

Provide responsive personal service to assigned clients, providing product information, renewal quotations, following up on claims, and receiving complaints 

Interpret client requests to identify appropriate insurance products, and gather information from the appropriate teams to respond to client queries 

Deliver responsive and client-focused services while complying with established procedures and policies 

Transfer ownership of client relationships in a smooth and professional manner when key accounts are reassigned, and support the team member receiving the account to ensure client service levels are maintained 

Proactively identify promotions and products relevant to each client and communicate these opportunities to clients 

Request renewal quotations and attend meetings with clients to ensure renewed contracts continue to meet client needs 

Request medical cards, marketing communications and other supporting materials on behalf of clients 

Job Details

Job Channel:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Key Account
Job Location:
23 - 27 Years
Minimum Education:
Degree Title:
Bachelor degree in Business, managment or something relevant
Career Level:
Entry Level
Minimum Experience:
Work Permit:
Saudi Arabia
Apply Before:
Jun 24, 2019
Posting Date:
Mar 25, 2019
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Tawuniya Inssurance

Insurance / Takaful · 601-1000 employees - Riyadh

The Company for Cooperative Insurance (Tawuniya) was founded in 1986 in Riyadh as a Saudi joint stock company and the first licensed national insurance company in Saudi Arabia offering various insurance products commensurate with the needs of the community of individuals and companies in accordan ...Read More

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