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Job Description

To build and maintain client relationships and act as a primary point of contact for a defined set of low-value key accounts, in order to maximise client satisfaction and retention

  1. Optimise the use of personal time/effort and assigned work tools/resources in carrying out assigned duties, to ensure work meets agreed standards for timeliness and qualityv
  2. Provide responsive personal service to assigned clients, providing product information, renewal quotations, following up on claims, and receiving complaints
  3. Interpret client requests to identify appropriate insurance products, and gather information from the appropriate teams to respond to client queries
  4. Deliver responsive and client-focused services while complying with established procedures and policies
  5. Transfer ownership of client relationships in a smooth and professional manner when key accounts are reassigned, and support the team member receiving the account to ensure client service levels are maintained
  6. Proactively identify promotions and products relevant to each client and communicate these opportunities to clients
  7. Request renewal quotations and attend meetings with clients to ensure renewed contracts continue to meet client needs
  8. Request medical cards, marketing communications and other supporting materials on behalf of clients

Job Details

Functional Area:
Total Positions:
1 Post
Job Type:
Full Time/Permanent
Key Account
Job Location:
Career Level:
Entry Level
Fresh - 2 Years
Work Permit:
Saudi Arabia
Apply Before:
Jun 23, 2018
Posting Date:
Jun 10, 2018
Show fewer details Read full job description

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