Please turn on your javascript وليد الناصر - Deputy General Manager - Arkan Insurance Brokers - Riyadh, Saudi Arabia


Highly motivated, creative and versatile banking Senior Compliance professional, managing & communicating with 140 branch networks. extensive knowledge of planning, organizing and directing wide range of business and operation development. Over Five years of experience in Legal Compliance, Research Skills, Reporting Research Results, Analyzing Information, Coordination, Administrative Writing Skills, Organization, Working with Others, Audit, General Math Skills, Statistical Analysis.

Skilled at building effective and productive working relationships with staff and Managers. Very good management skills, negotiation and public relations skills. Seeking a challenging management position in Compliance, Investment, Sales. Excellent communication, presentation, public speaking and persuasive skills. Critical thinker and creative varied approaches. Effective leadership abilities to organize and Develop Businesses.

A holder of Bachelor degree of Business Administration from Al-Imam Muhammad Ibn Saud Islamic University Riyadh, Saudi Arabia and a two-year diploma in insurance operations, plus some other courses in banking and insurance.


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Deputy General Manager
Arkan Insurance Brokers
Sep 2018 - Present | Riyadh, Saudi Arabia

- Work with sales department to develop, work on and increase sales.
- Increase the performance of the Department of Operations and issuance of insurance policies to the maximum possible capacity
- Working with the Personnel Administration to raise the performance of employees and attract high competencies
- Deliver File review (Quality) results during quarterly review meetings. Discuss trends and observations. Provide required steps to bring issues into compliance. Resolve appeals, drive improved process and quality.
- Monitor licenses an insurance license, including management of monthly license audit/Expirations and associated license reporting.
- Work with Legal and HR to ensure disciplinary actions (written warnings and commission removal) for unlicensed sales in accordance with licensing policy.

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Development Manager
Insurance Operations Co.
Feb 2017 - Apr 2018 | Riyadh, Saudi Arabia

- Prospect for potential new clients and turn this into increased business.
- Identify potential clients, and the decision makers within the client organization.
- Research and build relationships with new clients.
- Set up meetings between client decision makers and company’s practice leaders/Principals.
- Participate in pricing the solution/service.

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Senior Compliance Officer
Bank Albilad
Apr 2014 - Feb 2017 | Riyadh, Saudi Arabia

- I worked in the bank in several departments, most recently in managing the branch network as coordinator of compliance management.
- Coordinate with customers to inquire about their accounts.
- Checking the movement of client accounts.
- Ask customers to provide us with documents that validate processes.

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Funds Operation Senior Officer
Bank Albilad
Apr 2009 - Mar 2014 | Riyadh, Saudi Arabia

- Portfolio Management of preparing daily, weekly, monthly, quarterly and annual financial reports.
- Preparing DPMs and funds valuation and announcing their net value on Tadawul.
- Creating new funds and DPMs.
- Preparing reports for DPMs customers and Murabaha Customers.
- Preparing CMA reports on weekly/ monthly and quarterly basis.

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Local Shares Operation Officer
Bank Albilad
Apr 2006 - Mar 2009 | Riyadh, Saudi Arabia

- Input the customers' data in Tadawul system (Equator).
- Creating & closing investment portfolio accounts.
- Transferring shares between portfolios.
- Pledge & un-pledge shares.
- Paying Tadawul monthly invoices & the daily trade commissions.
- Revising & distributing share dividends to customers’ portfolios.
- Revising & distributing bonus shares to customers’ portfolios.
- Printing & sending investment portfolio & investment account statements to customers.

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Customer Service Supervisor
Tawuniya Inssurance
Apr 2001 - Mar 2006 | Riyadh, Saudi Arabia

- Supervisor of the sales staff (tele-marketing agents), who became about 30 agents in 2004.
- Supervise, organize sales staff of Customer Service Center.
- Train and support sales staff on various systems and information technology applications.
- Ensure high quality standard applied.
- Increase sales & awareness of insurance for retail products.


Imam Muhammad bin Saud Islamic University
Bachelor, Bachelors, Bachelors, Bachelors, , ‎
إدارة الاعمال
CGPA 3.75/5
معهد الادارة العامة
Diploma, Diploma, Diploma, Diploma, دبلوم سنتين عمليات التأمين‎
التأمين وإدارة المخاطر


4 Years Compliance Advisory
5+ Years Customer Service Management
2 Years Development & delivery of training
5+ Years Operation Monitoring


Expert Arabic
Intermediate English

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