Please turn on your javascript Mona Alsuwaidan - Customer Experience Representative - Operations - Contact Centre Company - CCC - Riyadh, Saudi Arabia

Summary

Seeking a job opportunity in an environment that offers a greater challenge to gain skills, experiences, increase my knowledge and continuous development.

Experience

Company Logo
Customer Experience Representative - Operations
Contact Centre Company - CCC
Feb 2020 - Apr 2020 | Riyadh, Saudi Arabia

• Customer service training for STC from Jan 16 to Feb 10.
• Call center for the 900 service at STC.
• Solve customer problems from the system and marketing to clients.

Company Logo
Customer Service
Internship at Al Rajhi Bank
Mar 2019 - Apr 2019 | Riyadh, Saudi Arabia

• Managing customer service and customer relationship.
• Reviewing opening accounts files, contracts and request with the Supervisor.

Education

the Financial Academy
Certification, شهادة عامة للتعامل في الاوراق المالية‎
General Securities Qualification Certificate (CME-1)
Completed
2019
Technical and Vocational Training Corporation
Diploma, ‎
Diploma Of Finance And Banking
Completed
2019
Princess Nora Bint Abdulrahman University (PNU)
Bachelor, Bachelors, Bachelors of Education, ‎
Bachelor Degree Of Early Childhoo
CGPA ٤.٠/5
2014

Skills

Expert Communication
Expert Insurance Coordination
Expert Quick learner and Self-developmen
Expert Time Management
Expert المهارات الهاتفية

Languages

Intermediate English