Please turn on your javascript محمد المزجاجي - MIS Officer - NCB Capital - جدة, المملكة العربية السعودية

Summary

A dynamic operations professional with nearly 8 years of experience exhibiting steady
progress across career span, currently seeking an effective a team role where expertise
in data management and reporting will be utilized to enhance organizational efficiency,
system support, audit and technical support.

Experience

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MIS Officer
NCB Capital
Jul 2010 - Present | جدة, المملكة العربية السعودية

Key Responsibilities:

– Manage access database related to customer’s records.
– Generate periodical reports (Daily - Weekly - Monthly).
– Generate Ad-hoc reports.
– Follow up and resolve processing issues related to customers records.


Top Achievements:

– Verify data migration between systems.
– Data cleansing and analysis.
– Staff training.


Systems Experience:

– HEAT (Services Ticketing System).
– Siebel (Advanced Services Ticketing System).
– NCBC workflow system CRS (Customer Records System).
– LETS (Security Trading System).
– ETS (Security Trading System).
– CCR (Centralized Customer Repository).
– Corfax (Mutual Funds System).
– ARAMEX/Info Fort imaging system.

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Web Sites Supervisor
Jeddah ART Co
Apr 2010 - Jun 2010 | Jeddah, Saudi Arabia

Key Responsibilities:

– Supervise customer’s sites.
– Edit, delete and adding contexts in the web pages.
– Provide the right solutions for customer’s problems by coordinating with our internal team.
– Follow-Up and register domains.

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Devices Technician
Information Technology Services Co
Aug 2009 - Mar 2010 | Jeddah, Saudi Arabia

Key Responsibilities:

Provide technical support to banks customers in relation with POS system to solve all existed problems.

Education

University of Sciences and Technology
Bachelor, Bachelors, Bachelors, Bachelors, , ‎
Management Information System
CGPA 1.8/4
2009

Skills

5+ Years Analytical skills
1 yearPeriodical Maintenance for PC’s
5+ Years Problem Solving
5+ Years Strong Microsoft Office background

Languages

Intermediate English
Expert Arabic