Please turn on your javascript Hassan Abdulaal - VIP Customer Service - STC - Dammam, Saudi Arabia

Summary

As a Saudi national, I am seeking a challenging career in a well-reputed, dynamic organization where I can utilize my previous education & experiences to contribute to the growth of the organization.

Coursework
• Completed the preparatory year at King Fahad University of Petroleum & Minerals in 2004.
• Mastering the Sales Process.
• ORACEL/ ORACEL+ certified user.
• Introduction to Human Resources Functions.
• Introduction to Strategic Planning for Human Resources.
• Project Management Professional (PMP) using Project Management Institute (PMI).

Experience

Company Logo
VIP Customer Service
STC
Jul 2014 - Jan 2017 | Dammam, Saudi Arabia

• Solved the financial complains and explained to the client using client-oriented techniques.
• Developed soft skills in dealing with different clients.
• Handled more than 40 cases/day to provide solutions for customer assurance.

Company Logo
Account Manager
Mohsin Aldahan Co
Jul 2013 - Aug 2014 | القطيف, المملكة العربية السعودية

• Collected cash flow from sales representative on a daily basis.
• Reconciliation of financial accounts per quarter.
• Developed a plan for wholesale sales and implemented it with the wholesale sales team.
• Organized monthly payment plans to our suppliers.

Company Logo
HR Assistant Manager
Jaffar Co
Mar 2010 - Jul 2013 | القطيف, المملكة العربية السعودية

• Wrote agreements for construction deals and insurance.
• Wrote the database for the company salaries for 87 employees and negotiated their promotions.
• Connected the database with other data via Excel and Visual Basic.
• Organized daily tasks of the employees.

Education

Mansoura University
Bachelor, Bachelors, Bachelors in Science, Business administration‎
Business
Percentage 59%
2010
King Fahd University for Petroleum and Minerals
Diploma, ثانوية عامة‎
N/A
Completed
2004

Skills

Expert AAccounting
Expert Handling Assignments
Expert Oracle
Expert Pursuing News Stories

Languages

Expert Arabic
Intermediate Czech
Expert English

Companies Followed