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I am a committed, friendly and hardworking Customer Service Advisor with a passion for
providing excellent customer service at all times. I have dealt with customersrsquo enquiries and complaints face-to-face, over the phone and via email. My excellent customer service and
communication skills, combined with my relevant work experience, make me a real asset to any organization that I work for.
* Provide support to stores staff for day-to-day operations and logistics.* Coordinate with other departments as assigned tasks require.* Ensure full compliance with overall operational procedures, rules and regulations of the bank.* Contribute actively to a culture of innovation leading to a market leadership position in the technophile segment.* Suggests processes and procedure enhancements and works closely with his/her line manager to implement the changes for efficiency improvements.
* Open new customer accounts to meet the deposit target.
* Help customer by solving issues related to their accounts and cards.
* Advertise Bank products to the customers in a professional manner.
* Team Leader position on acting base to manage the branch Team.
* Follow up with customers to ensure service fulfillment.
* Conduct documents check to ensure the SAMA requirement has been meet before account opening.
