Visa Consultant

Worked on Red Sea International Film Festival to manage the visas of two major clients - Royal Aviation and Ministry of Foreign Affairs (MOFA); Create an inspiring team environment with an open communication culture; Set clear team goals; Delegate tasks and set deadlines; Oversee day-to-day operation; Monitor team performance and report on metrics; Motivate team members; Listen to team members’ feedback and resolve any issues or conflicts; Recognize high performance and reward accomplishments.

Supervised and operated three outdoor events (Kick-boxing World Championship) and (Saline Water Conversion Corporation); Cancelled and upgraded individual’s subscriptions; Greeted customers warmly and ascertained problem or reason for calling; Handled correspondence through emails; Managed the staff’s schedule.

Sorted files; Arranged and coordinated meetings and appointments; Typed reports, memos, letters, and other documents using relevant software; Met and greeted clients, and VIPs; Booked meetings; Screened phone calls; Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges); Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Direct visitors to the appropriate person and office; Answer, screen and forward incoming phone calls; Order front office supplies and keep inventory of stock; Ensure reception area is tidy and presentable, with all necessary stationery and materials; Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately, able to deal with emergencies in a timely and effective manner Greet and welcome guests as soon as they arrive at the office; Provide basic and accurate information in-person and via phone.