Please turn on your javascript Noha Al Jefry - Shipment Control Officer - DHL - Jeddah, Saudi Arabia

Summary

Im always have the capability to learn
Ready for new opportunity to develop my self

Experience

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Shipment Control Officer
DHL
Feb 2019 - Present | Jeddah, Saudi Arabia

Collecting new data for new company and get new opportunity for existing customer to have more chances for more sales

Follow up with customer and internal departments to achieve the company target

Negotiate with customer and convince them with Xerox brand

Monthly and weekly reports for new and existing customer

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Telemarketing Representative
Saudi Xerox
Nov 2016 - Jan 2019 | Jeddah, Saudi Arabia

Collecting new data for new company and get new opportunity for existing customer to have more chances for more sales

Follow up with customer and internal departments to achieve the company target

Negotiate with customer and convince them with Xerox brand

Monthly and weekly reports for new and existing customer

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Senior Officer Tele Sales (SME)
Bupa Arabia
Jan 2014 - Apr 2016 | Jeddah, Saudi Arabia

Search for Companies who need new insurance policy
follow up with them for data and to prepare a quotation
Negotiate to convince the customers with the prices, benefits and services
Selling BUPA Arabia products and close the deal
make sure that the costumers got the insurance cards, username and the password for Bupa web services and accept the members in the CCHI
Ensure that all the premiums are collected as per the agreed timelines.
Ensure that the terms of agreement are as per the requirements of the
regulator like CCHI/SAMA.
help the costumer after closing the deal when he need any help

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Customer services agent
Mobily
Sep 2012 - Dec 2013 | Jeddah, Saudi Arabia

● Excellent in using SIBEl and BMS programs.
● Receiving customers calls.
● Solving customers’ problems.
● Transferring complicated issues to supervisor or team leader.
● High quality assurance and customer satisfaction.
●Excellent Communications skills with costumers

Education

King Abdulaziz University
Bachelor, Bachelors, Bachelors, Bachelors, Bachelors in Arts, ‎
English Language
CGPA 2.57/5
2017

Skills

5+ Years Ability To Learn And Develop
5+ Years Commitment to Success
5+ Years Excellent communication skills
5+ Years Excellent in using Microsoft Office
4 Years EXCELLENT INTERPERSONAL SKILLS
5+ Years Organized Multi-tasker
5+ Years Sales Forecasting
4 Years Supportive And Have The Team Work
5+ Years Work under pressure

Languages

Expert English
Expert Arabic