 VLAN configuration, LAN setup, configure user profiles, standard software installs on user desktops, handle conference rooms critical calls laptop issues.
 Upgrading IOS for Cisco Switches in non-business hours through FTP server.
 Resolve customer queries based on the severity, handled huge volume within the given SLA.
 Remote fault Management of all network devices with proper coordination of field engineers.
 Configuration and troubleshooting of VIP customers data circuits including regional ISP’s, Banks and corporate offices
 Good experience in configuring various types of modems, managing a different kind of modems like Tellabs, RAD and Atrive etc.
 Printer configuration, IP allocation, patch update, Resolve and troubleshoot desktops, laptops issues as System Engineer for several users.
 Testing/Logging of connectivity between Building to Building and device to device for CAT-6, and Fiber Optic cable.
 Installation, configuration, maintenance and troubleshooting of CISCO Routers
1841, 1941, 2851, 3845, 2800 Series Switches 2960, 3750, SFE2000P, SRW224G4P
 Password recovery on Cisco routers.

 Switch install and configure access to the small set of users, involve with NOC team to configure, troubleshoot and fix network issues.
 Operating System Installation (Windows 8, Windows 7, Windows XP, Server 2003,2008,2012, Linux, MAC)
 Configuring 2003,2008 Server (Active Directory, DNS, DHCP, VPN, RADIUS, IIS, IP Sec, Backup and Restore data, Group policy)
 Installation and configuration of software applications used by a company.
 Resolving and fixing the client issues.
 Virus Scanner installation and patches installation.
 Installing and troubleshooting local/network printer.
 Taking backup of database server and Update antivirus on every system
 Securing routing protocols with authentication, HSRP & GLBP authentication, IOS-based security
 Installation and configuration of 3500,4500, Catalyst 6500 Cisco switches
 Creating VLAN\'s, on layer 2 and layer 3 switches
 Configuring DTP, VTP and VLAN Filtering
 Managed many projects and task productivity and handle other tasks as communicate with clients via phone and email
 Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.
 Maintains network by troubleshooting and repairing outages; testing network backup procedures; updating documentation