Please turn on your javascript Nawaf Alhemyani - Confirmation Specialist - Bluegreen Vacations - Orlando, USA

Summary

I have a vast background in multiple industries and fields such as food catering, HR, sales, customer service, health insurance advising and underwriting, telecommunications, hospitality and logistics. I am interested in working in any of these fields and would love to get a chance to present myself and what I could offer for your company.

Experience

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Confirmation Specialist
Bluegreen Vacations
Jan 2017 - May 2017 | Orlando, USA

- Reach out guest for booking confirmation 21 days prior to check in dates.
- Assist guests with booking and rebooking dates.
- Up-sell tickets, extra nights, and hotel/ resort upgrades.
- Update guest’s accounts, and process payments.
- Qualify guests and advise them of any discrepancies.
- Educate guests about destinations and sizzle attractions and things to do.
- Meet weekly quotas set and perform any additional requests set by management.

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Logistics Specialist
Ascendo Resources
Jun 2016 - Dec 2016 | Windermere, USA

- Act as a liaison between carriers, shipping and customer service.
- Track and report pick-up/delivery time status of Fresh Express loads with our carrier partners.
- Proactive communication between customer and departments when trucks are expected to be late.
- Manage excel spreadsheets with 300+ loads on daily bases.
- Escalate problems to the appropriate departments/ managers.

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Lead Account Executive
T-Mobile
May 2015 - Aug 2015 | Maitland, USA

- B2B sales and Customer service.
- Acquire referrals, meet and exceed quotas.
- Follow up with new and existing customers and resolve service/ product issues.

Education

University of Central Florida
Bachelor, Bachelors, , Bachelor of Science‎
Business Administration and Marketing
CGPA 3.1/4
2015
valencia college
Diploma, General Associates of Arts‎
General Science
Completed
2013

Skills

Beginner Branch Support.
Beginner Conservation Awareness
Beginner Creating Value
Beginner Logistics
Beginner Product Management
Beginner Public Speaking
Beginner RESTful APIs
Beginner Supply Chain Managment

Languages

Expert English
Expert Arabic

Companies Followed