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• Good analytical decision-making skills.
• Creative and innovative thinker and problem solver
• Effective oral and written communication skills and exercise good judgement and decision making where necessary
• Ability to direct service providers and act as a team player
• Proven ability to work under pressure to tight timelines (precision time schedule)
• Possess strong interpersonal skills.
• Continuously monitor and review service delivery standards contracted with service providers.
• Honest and reliable.
• Communicate in a timely manner with all stakeholders on matter affecting operations and requiring attention.
• Eager and willing to learn whatever is put in front of me
• Personable, professional and hardworking individual.
• Ability to effectively communicate and collaborate with a diverse group of people.
• Bilingual speaker in English and Arabic.
• Keen eye for details with proactive attitude.
• Very diligent and organised in approach to work.
• Leadership skills with the ability to take action in the task when necessary.
• Confidence in the fight challenges.
• The position of trust and flexibility in work
divpI have acted as Temporary Supervisor for a total of 1 Month/p/div
• Regularly communicate with crew / gates / ramp / operations and passengers as required
• Ensure all stakeholders are aware of Scheduled Departure / Arrival Time / Estimated Departure / Arrival times
• Monitoring of effective quality measurement systems to ensure performance delivery and compliance to agreed service standards
• Perform overall supervision of aircraft handling functions provided by service providers
• Overseeing the safety of the entire operation involving all staff and third-party suppliers including safe loading / unlading of the aircraft
• Monitor and record supplier performance and manage / correct any issues as they arise
• Timely report all safety / security related incidents as required the SMS
• Focus on Service / Safety and punctuality
• Monitoring of effective quality measurement systems to ensure performance delivery and compliance to agreed service standards
• Conduct adhoc briefings to staff as required
• Ensure safe, secure and correct handling procedures are followed by the service providers
Primary responsibilities. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. ... Install, modify, and repair computer hardware and software.