Please turn on your javascript jawhara tashkandi - IT technician - Jeddah Prep & Grammar school - جدة, المملكة العربية السعودية

Summary

Looking forward to work in an environment which gives great importance to ethics and professionalism. A place where along with task completion the stewardship shown in the tasks is given great importance. And a place which provides me with a learning curve and an opportunity to use my knowledge and expertise to achieve the goals set by the organization.

Projects

web master at JPGS

Experience

Company Logo
IT technician
Jeddah Prep & Grammar school
Aug 2016 - Nov 2017 | جدة, المملكة العربية السعودية

• Web master :JOOMLA
• SIMS (School Information Management System) Assistant
• Microsoft Exchange (create groups, change pas word).
• H/W & S/W installation, updating, modification.
• Providing 1st line technical support, answering support queries via phone & email.
• SMS service (send SMS to all pupils at once (edit people, add people).

Company Logo
Customer service Representative
Saudi unicon
Jun 2016 - Jul 2016 | جدة, المملكة العربية السعودية

1-Manage any amounts of inbound and outbound calls in a timely manner.
2-Obtains client information by answering telephone calls.
3-Follow communication “scripts or talk sheets ” when handling different topics or conversations.
4-Identify client’ needs, clarify information, research every issue and provide solutions and/or alternatives.

Company Logo
معلمة وفتية حاسب
مدارس البيان العالمية
Aug 2015 - Sep 2015 | جدة, المملكة العربية السعودية

-teaching computer basics to students
-fixing all network problems
-make sure all devices working probably
-making weekly report
-doing all the work given from the administrator
-installingupdating software and applications.

Education

King Abdulaziz University
Bachelor, Bachelors, Bachelors in Technology, بكالاريوس في تقنية المعلومات‎
أمن المعلومات وإدارة الشبكة, تقنية المعلومات
2015

Skills

Intermediate Computer Hardware
Expert Critical Control Points
Intermediate HTML and XHTML
Intermediate Joomla
Expert Microsoft Outlook
Expert Official Assignments

Languages

Expert Arabic
Expert English
Expert Hindi
Expert Urdu

Companies Followed