I am an adaptable IT professional who has been consistently praised as hard-working by my coworkers and management. Over the course of my 8-year career. I've developed a skill set directly relevant to the IT Support role, including advanced technology and end user support. Overall, I have consistently demonstrated analytical, critical thinking and leadership abilities in every aspect of my Officer IT Infrastructure role at Highnoon Laboratories Limited, and I invite you to review my detailed achievements in the attached resume.
• SOPHOS Firewall
• LAN, WAN, VPN.
• DNS & DHCP Servers management
• UBNT solutions designing, installation maintenance, troubleshooting etc.
• RUCKUS solutions designing, installation maintenance, troubleshooting etc
• Design, install, configure, deploy, and maintain of server CCTV solutions designing, installation maintenance, troubleshooting etc.
• Fluent in spoken \ written Urdu, English.
• Administer IT Helpdesk for call logging and escalation, problem management, problem resolution, and change task request system.
• Install and configure software and hardware Manage network servers and technology tools
• Extensive knowledge of MS-Office
• Ability to learn new software’s as required during the projects.
• Organized & able to prioritize and multi-task, work in a team environment and give direction sub ordinates & peers.
• Team player with good interpersonal and communication skills
• Able to deal with several assignments simultaneously Strong analytical and negotiation skills.
• Results-oriented and a self-starter