Supervise Saudi airports and follow-up with GACA customers and Executive office members, respond to their inquiries, requests, complaints and escalate their suggestions to the main departments.
Build and maintain relationships with customers, working with assigned clients to make sure that they are satisfied with our services and products, analyze and prepare monthly reports on the type of queries, requests and suggestions and clients feedback.
Interact with customers to process their orders, provide them information about our products and services, online inquiries, and resolve their issues Via Calls and live chat service.