Please turn on your javascript Muhammad Faizan - Relationship Manager (SAMG) - NBP (National Bank Of Pakistan) - Karachi, Pakistan

Summary

Highly personable customer focused professional with 4+ years of experience in Retail Bank. Consistently
achieved record-high customer satisfaction ranking.
Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer
service as a key driver of company goal attainment. Lead by example and ensure the execution of all service and quality
policies.

Projects

UBL Omni Branchless Banking

Experience

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Relationship Manager (SAMG)
NBP (National Bank Of Pakistan)
Jan 2021 - Present | Karachi, Pakistan

As a RM of Special Assets Managemnt Group i have  To conduct regular review of the NPL’s accounts, negotiations and follow up with  customers / lawyers / courts and other agencies whenever required.
Ensure achieve desired targets both qualitative and quantitative. Team management at different levels to maintain a smooth workflow.
Development of Restructuring / rescheduling  Schemes and Settlement plans in order to maximize recovery and reversal of provisions.
Submission of information to external agencies i.e. NAB / FIA.

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MIS Officer
NBP (National Bank Of Pakistan)
Feb 2016 - Dec 2020 | Karachi, Pakistan

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Team leader
Silk Bank Limited.
Aug 2015 - Oct 2015 | Karachi, Pakistan

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TeleSales Officer
United Bank Limited (UBL)
May 2012 - Jul 2015 | Karachi, Pakistan

Education

Iqra University
Master, Masters, Masters in Business Administration, ‎
Marketing (Brand Management, Consumer Behavior)
CGPA 2.9/4
2022
University of Karachi
Master, Masters, Masters in Commerce, ‎
Marketing
CGPA 2.5/4
2018

Skills

Expert Banking
Expert Business Development
Expert Client Dealinng
Expert Credit Analysis
Expert Credit Collection Recovery
Expert Debt Restructuring
Intermediate Event Marketing Strategies
Beginner Financial Modeling and
Expert Financial Restructuring
Expert Marketing
Expert Negotiations
Expert Proposals Writing Skills
Expert Relationship Management
Expert Sales
Expert Sales Abilities
Expert Sales Management
Intermediate Selling Capabilities
Expert Telemarketing

Languages

Expert Urdu
Expert English

Companies Followed