I carry more than ten years of experience in fields of Hospitality, customer services and commercial operations. In application of highest standards of customer services, operation, security and safety for team work and customers.
I carry a certificates from the Saudi Real Estate Institute in facilities management, real estate marketing, owners union (real estate manager), real estate brokerage and real estate finance. I hold certificates and experience in coaching and training of trainers TOT.
My principles and aspirations to move forward by making use of and benefiting from my knowledge and experience in developing myself and companies in order to increase income and Customers Loyalty.
Passenger and ground services. Assistance in booking, waiting, boarding, train, and schedule, according to the daily schedules of the company
Customer Service Management. Management of the Telecommunications Center. Management of the Internal Communications Center. Manage queries
Opening of the mall. Processing the mall to receive customers. Solve customer problems. Send daily reports. Send weekly reports. Send monthly reports. Preparing the mall for national antiques. Preparing the mall for religious events. Preparing the mall for events. Customer reception. Linking management, customers and stores within the mall. Facilitate the work of contractors inside the mall. Maintain the required level of company. Maintain the standard level of funding. Show the aesthetic aspects of the Mall. Development of the mall.
VIP reception. Processing of place of residence. Processing of arrival dates. Flight processing to and from the airport. Facilitate hotel accommodation. Customer demand. Follow-up staff. And distribution of tasks. Processing the work period between delivery and receipt. Shutdown accounts end work.
Construction sites and issuing building and construction permits from ARAMCO refinery to maintain the safety of the site and the safety of the establishment and the safety of the workers supervising more than 70 workers and 7 supervisors and project manager in several locations in the Saudi Aramco refinery.