Please turn on your javascript JunJun Marcial - I.T Support - Bedoon Essm - Dammam, Saudi Arabia



 Proficient in Computer Hardware such as repairing and assembling DELL, HP, IBM & LENOVO, Desktop, Laptop, Notebook & Software Troubleshooting such as Installation, Upgrading/Downgrading Operating System (Any Windows, MAC, Linux) & Software Applications.
 Familiar in Windows Server 2008 (ICT), Active Directory, Group Policies, Security (Antivirus), Network Installation (Cabling).
 Familiar in ERP (SAP), Microsoft Sharepoint, VMWare.
 Client imaging, Partition Hard Disk and Back up Files.
 Knowledgeable in MS Office (Word, Access, Excel, PowerPoint, and Outlook).
 Knowledgeable in Network and Internet Applications.
 Knowledgeable in Remote PC (TeamViewer, VNC, Remote Desktop).
 Installation of Any kind of Printer, Copier, Fax, Projector & LCD’s.
 Basic knowledge in Android, IOS mobiles.
 Email Support, Any kind of Database and Application Used in BPO company, ICMS, HPSM.
 Modem, Switch, Hub, and Router configuration.
 Knowledgeable in Programming (Visual Basic .Net, C++, C language).
 Language Spoken & Writing English, Arabic and Tagalog.
 Can Work Under Pressure and Easily Adjust to Different Work Environment.
 Dedicated Hardworking, Loyal, Determined, Honest, and willing to be Trained.


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I.T Support
Bedoon Essm
Jun 2016 - Present | Dammam, Saudi Arabia

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Technical Support Engineer
Al Moammar Information System
Sep 2012 - Jun 2015 | Riyadh, Saudi Arabia

Desktop Support Engineer
(September 2012 – June 2015)
 Installing and Configuring Printer and Computer Systems.
 Troubleshoots University Programs and Applications.
 Installing, supporting and maintaining hardware and software.
 Files Retrieving and Recovery.
 Managing Email, Anti-spam and Virus Protection.
 Setting up user accounts, permissions and passwords.
 Ensuring the most cost-effective and efficient use of Computer.
 Network Cabling Installation and Node Assigning.
 Preventive Maintenance of Laboratory.
 Creates Daily Trouble Reports (Solved & Unresolved).
 Analyzing and resolving faults, ranging from a major system crash to a forgotten password.


Bachelor, Bachelors, BCS/BS, Computer Engineer‎
Computer Information System, Computer Hardware, Computer Software
Grade B+


Expert English
Intermediate Arabic

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