Summary

December 2009 - Present PC Support Supervisor
almajalG4S
Jeddah, Saudi Arabia


Company Industry Security
Job Role Technology

1. Lead the PC Support Team.
2. Monitoring and Control the Inventory.
3. Communicate with vendor and other Company for Spare parts and Devices .
4. Planning PC Support Project and tasks.
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January 2008 ndash November 2009 Help Desk Administrator amp PC Support
almajalG4S
Jeddah, Saudi Arabia


Company Industry Security
Job Role Technology

bull Assists in providing front-line support for Networking and Users Applications.
bull May also provides advice and training to the end-user.
bull Attends and solve service requests reported to the IT Help Desk.
bull Evaluates, installs, upgrades and configures HW and SW.
bull Maintains and manages network cabling.
bull Ensures that Antivirus software is kept up-to-date and installed on all end user workstations to safeguard company's data.
bull Supports users with the various IT services, such as ERP system, Windows, Office, Internet, Anti-virus, LAN and WAN.
bull Maintains up to date documentation related to work activities.
bull Performs preventive maintenance for HW amp SW.
bull Implements standards and increase the overall efficiency.
bull Performs other duties as assigned.
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June 2007 - September 2007 Computer Technician
Compu Tech Est.
Jeddah - Palestine St., Jeddah, Saudi Arabia


Company Industry Information Technology
Job Role Sales

bull Assists in providing front-line support for Networking and Users Applications.
bull Evaluates, installs, upgrades and configures HW and SW.
bull Maintains and manages network cabling.
bull May also provides advice and training to the end-user.