Professional experience in Cisco Unified Communications and Collaboration System , with Installing, configuring , implementing , integration ,upgrade / migration and troubleshooting the Cisco Collaboration Application ServersCisco Unified Communications Manager for Voice amp Video calls,Voice messaging ,Presence services ,Mobility services,Contact Center Express ,Call recording.
Lead for Advanced Services UC Collaboration Video Conferencing ,CMR, Mobile Remote Access (MRA) ,XMPP Federation and Business to Business (B2B) Collaboration via Cisco Expressway.
Cisco Access Switches and Core Switches
Cisco Wireless Wireless Controller , Access Points
Cisco Routers
Installing, configuring , implementing , integration ,upgrade and troubleshooting the Cisco Collaboration Applications and Services:
Cisco Unified Communications Manager (CUCM)10.X ,11.X
Cisco Unity Connection (CUC) 10.X , 11.X
Cisco Unified IM and Presence (IM&P) 10.X ,11.X
Cisco Collaboration Edge (Expressway-C/E) X8.X – MRA & B2B Communication.
Cisco Unified Contact Center Express (UCCX) 9.X,10.X, 11.X
Cisco Unified Intelligence Center (CUIC) 11.X
Cisco SocialMiner 11.X
Cisco Unified Workforce Optimization QM 10.X
Cisco MediaSense (MCP)10.X ,11.X
Cisco Finesse 10.X,11.X
Cisco Prime Collaboration Deployment (PCD)10.X,11.X
Cisco TelePresence Conductor XC2.X, XC3.X
Cisco TelePresence Server 4.X
Cisco TelePresence Management Suite 14.X
Cisco TelePresence Content Server (TCS)6.0
Cisco Video Communication Server(VCS) X8.5
Microsoft Windows server 2008 , 2012 R2
Microsoft Active Directory (AD)

Configuring a new sites in CUCM creating regions, device pools, calling search spaces , partition.
Configuring H323 , SIP voice gateways.
Configuring SRST when needed by client & routing calls appropriately.
Implementing the Dial-plan, Voice gateway for Clients in order to connect with the Voice Network.

installing and configuring VMware ESXi 5.1 and ESXi 5.5 and UC OVA Templates.
Installing and configuring Cisco voice gateway 2900 series , FXO , SIP line ,TCL.
integration with Microsoft Active Directory and Mail /Exchange Server.

Installing and configuring Collaboration Endpoints and Phones :Cisco IP Phone 7800 Series ,Cisco IP Phone 3905 ,Cisco IP Phone 8945 ,Cisco IP Phone 9971 ,Cisco IP Phone 7945 ,Cisco IP Phone 7962G ,Cisco IP Phone 7912 ,Cisco IP Phone 8831 ,Cisco IP Communicator ,Cisco DX 80 , DX650
Cisco TelePresence SX Series :SX20 and SX80 codecs , Cisco TelePresence C Series :C90 , Cisco TelePresence MX Series :MX200/MX300 and MX700 , Cisco Jabber (Android , iPhone and Windows)