Please turn on your javascript Adnan Shahab - IT Support Specialist - Tawadu International Company Ltd. - Jeddah, Saudi Arabia

Summary

Results-oriented 10 years of experience in Customer Service, Planning, Designing, Implementing, Executing amp Controlling. An IT management resource that you can invest on. I am able to work on multiple projects on various different business lines, under extreme pressure with excellence at technical knowledge and experience which grows every day. I can direct, manage, amp control day-to-day IT operations by implementing efficient leadership skills amp knowledge. Having experience in designing amp building data-centers, I am able to provide cost effective amp efficient IT Infrastructure solution for HQ data-center as well as ensure branch offices are in sync at all times. Also, I can develop IT strategies for service utilization, fulfillment amp consumption. I can also maintain good relationships with IT vendor amp third- party service providers to ensure quality and cost-effectiveness at the same time. I always like to do some online research before buying any solution, making sure all the options are evaluated to propose a required software hardware solution. I am seeking a position utilizing my experience in managing IT operations. Designing, implementing amp controlling IT policies amp procedures for day-to-day IT operations.

Experience

Company Logo
IT Support Specialist
Tawadu International Company Ltd.
Apr 2018 - Present | Jeddah, Saudi Arabia

As an IT System Specialist manage the entire IT functionality for the Organization including: Upgradations,
Maintenance, training, consultation and recommendations. Responsible for the day to day IT requirements such
as user Management, trouble shooting, help and advice Hardware & Software installation & troubleshooting,
Implementation of Group Policy, Users support over Mobile, Skype, Anydesk, Team viewer. Maintaining &
Upgrading Servers, Data backup, Network storage, Network trouble shooting, Security Devices, Exchange Server
2013 emails and Network Printing & Scanning.

Company Logo
IT Assistant Manager / IT Supervisor
ALANBARIYA INTERNATIONAL CO.
Jul 2014 - Apr 2017 | Jeddah, Saudi Arabia

As an IT Assistant Manager: Where is my duties to assist to manage the entire IT functionality for the Organization
including: maintenance, training, consultation and recommendations. Responsible for the day to day IT
requirements of the company such as user Management, trouble shooting, help and advice. Maintaining desktop
applications, Local area networks, Network Security, POS Restaurant Hardware and Software Restaurant POS
Software. Managing and Maintaining CCTV Surveillance and Communications Systems

Company Logo
IT, Telecom Manager
BIN SALMAN JEWELERS
Jan 2008 - Jul 2014 | Jeddah, Saudi Arabia

As an IT Manager I manage the entire IT functionality for the Organization including: maintenance, training,
consultation and recommendations. Responsible for the IT requirements of the company such as user Management,
trouble shooting, help and advice. Maintaining Hardware’s and Software’s, Local area networks, Network
Security, Point of Sale Software. Managing and Maintaining CCTV Surveillance and Communications Systems of Entire Branches.

Education

Project Management Institute, USA
Certification, Digital Marketing Fundamental‎
Marketing Fundamental
Completed
2019
AXELOS - Global Best Practice
Certification, ITIL v4 FOUNDATION, IT Service Management‎
Service Management
Incomplete
2019
MCSE - Certified
Certification, MCSE Windows Server 2012 Administrator‎
Windows Server 2012, Server Infrastructure, Administering Windows Server 2012
Incomplete
2018
University of Karachi
Bachelor, Bachelors, , Bachelor of Computer Science‎
Computer Science
Percentage 63%
2011

Languages

Intermediate Sindhi
Expert Punjabi
Expert Urdu
Intermediate Arabic
Intermediate English