Running a proactive team of support staff responsible for delivering a high quality, employee-focused professional service. Providing the very highest level of technical, monitoring of servers to reach the maximal of efficiency

Create virtual servers (DC, Active Directory, Additional AD, FTP Server and SCCM server, Configure and install of FortiGate) Running and Providing the very highest level of technical, monitoring of servers to reach the maximum of efficiency, Azure, Office 365.

• Two years/ Network Engineering/ Technical Support and presales at "Pro-Technology" in Amman (Security Branch)/ "Sonicwall" and "Securewave"products• Manager & Systems Administrator of IT Department in Danatev "Argaam Gulf"/Riyadh/ KSA since 2006 till nowPROFESSIONAL CERTIFIECATON & TRAINING• CCNA (Cisco Certified Network Associate)• MCSA (Microsoft Certified Systems Administrator)• Sonicwall/ and Securewave/ juniper Training & Practices• LAN and Wireless LAN Installation/ Configuration and Troubleshooting• PC Hardware Maintenance Training Courses• Network and Data communications Infrastructure hands-on (Cabling/Patch Panels/ Switches and Hubs) Training Course• Network Administration and Security Training CourseWORK SKILLS• Installing of HP Server (Smart Array/ RAID and Partitions)• All Configurations of Active Directory/ DHCP ect for All Network End-Users.• Configuration for All Clients Networks (Domain Controller and Workgroup)• PC's and Notebooks Hardware and Software Troubleshooting/ Maintenance/Installing of "Operating System".• Managing and Maintaining MS Windows XP/Vista/ 7 and their EnvironmentsPlanning/ Implementing and managing Windows 2003/2008 NetworkInfrastructure.• All Troubleshooting for Windows XP /Vista/ 7 and Windows 2003/2008 server r2/Hardware & Software/ Printers Troubleshooting/ Installing on Networking andSharing.• Design and Setup the IT infrastructure of the company/ setting up user accounts/permissions and passwords.• Plans/ organizes/ directs/ controls and evaluates the operations of informationsystems• Managing All Servers Programming (Antivirus/ Auto update/ Firewall/ email/ anti- spam and virus protection) for All Clients (Microsoft Forefront Client Security)• Establish and manage suitable progress monitoring and reporting system.• Ensuring the most cost-effective and efficient use of servers.• Suggesting and providing IT solutions to business and management problems.• Ensuring that all IT equipment complies with industry standards.• Analyzing and resolving faults/ ranging from a major system crash to a forgottenpassword.• Undertaking routine preventative measures and implementing/ maintaining and monitoring network security/ particularly if the network connects to the internet.• Providing training and technical support for users with varying levels of ITknowledge and competence.• Supervising other staff/ such as help desk technicians.• Working closely with other departments/ and collaborating with other IT staff.• Managing the website and keeping internal networks running.• Effective communication with users is crucial to update them about projectsprogress• Designing/ Implementation and troubleshooting of (Point to Point & Point toMultipoint & Bridge) Wireless connections.• Configuration and Deployment of Cisco Routers.• Designing of UTP & STP Structured Cabling Networks Connecting• All Solutions & Troubleshooting for Network Internet Connection.• Install of Windows 2008 Hyper-V and Its all Configurations with DistributeServers Over it.• Install of TMG (ISA) Firewall 2010 and Configure it for Client-Server Network(Workstation and Domain Controllers)• Configure of Outlook for all types of Connections.• Planning and implementing future IT developments and undertaking project work.• Set user/administrator privilege access type at networking.• Organizes the work of the IT Department so business continuity is smooth and well supported.• VPN and Remote control for Sonicwall and servers.• Design the IT infrastructure of the company/ prepare budget needed for IT needs.• Professional Configure for networking layers/ LAN/ WAN/ Firewall/ IP tables/Dynamic DNS/ DHCP/ and FTP. Installation and Configuration of DSL Modem & Router.• Manage/ Leads and direct the IT team to deliver comprehensive IT services to allbusiness units within the organization. (Support team)• Create & insure that all technical rules/ standard's & polices applied in proper way to be reflected on all company department's• Hands on Fusion Optical Fiber Installation & Termination.• Analyze all needs for Hardware & software for all company departments• Create suitable specs for all Hardwar & software need in the company like serversStorage/ Switches/ Security devices/ PC's• Purchase all company IT related Hardware.• Control all IT related Hardware's in company using par codes & inventorySystems.• Maintain and administer computer networks and related computing environmentsincluding computer hardware/ systems software/ applications software/ and allconfigurations.• Suggesting solutions for departments in order to automate their work.• Assist in the organization and inventory of all hardware and software resources.• Managing and leading the implementation of outsourcing systems.• Managing users' requirements with software vendors to ensure all requirementsare being implemented successfully.• Provides emergency on-call support on a rotating schedule/ first port of call and initial troubleshooting of IT problems and resolving if possible.• Set/ instruct and supervise implementation process and upgrade legacy systems to new technologies.• Oversee network and server configuration maintenance and management.• Ensuring that all software is properly licensed and up to date/ logging all ITproblems and resolutions• Troubleshooting Client systems including hardware/ software and networks/Maintain and administer client networks• Providing IT support to computer users within the office.• Analytical and problem solving skills. Coordinate with the Connectivity/ internet and Application solution & services provider to install/ maintain/ trouble shoot & resolve the problems encountered and communicate to the user• Ability to install and administer computer hardware/ software and networks• Operate master consoles to monitor the performance of computer systems and networks/ and to coordinate computer network access and use. Review & Auditnetwork/ Internet/ Desktop/ Laptop/ Manager for violations or recommendations for improvement.• Design/ configure/ and fine tune the computer hardware/ software/ and operatingsystem & network devices to provide optimum performance to the end users/recommend changes to improve systems and network configurations/ and determine hardware or software requirements related to such changes.• Coordinate with the Connectivity/ internet and Application solution & servicesprovider to install/ maintain/ trouble shoot & resolve the problems encountered and communicate to the usersCOMMUNICATIONS SKILLThe ability to convey a message in Arabic or English/ verbally or in writing to both individuals and groups and actively listen to the responses/ Team Player/ Creative/High Management Skill/ High Follow up Skills/ Negotiation skills/ Problem solvingskills/ Writing letters / Reports/ Fast learning/ Troubleshooting and determiningcauses of operating errors and deciding what to do about it.