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Experienced IT Professional, more than 18 years in Information Technology. Formulating and executing IT Solutions and operational strategies that greatly enhance the quality and security of the IT environment and significantly reduce the annual spend. Throughout my Carrier I have developed an excellent all‐around Supervisory, Managerial & Leadership Skills.
Objective:
To join in a prestigious company as a member that plays a vital role in its success. And work hard that my contribution will achieve progress and profitability to the company. And to offer all the energy and experience that I have to reach to the best performance and confidence.
Targeted Position:
Looking for a responsible position in the field of information technology where my passion for improvement and my expertise will contribute to lead a competitive company to a new level of success for the growth of self and the organization.
Role: Manage all Information Technology daily tasks & operations.
Duties:
Maintain Network Infrastructure Services & Provide end-user Technical Support.
Maintain IT Service & Material Requests as well as IT Assets & Lists.
Manage Google Apps, Services and IT Services contracts and Agreements.
Create, Implement IT Policies & Procedures and as well as new IT workflows.
Maintain Attendance System, Fingerprint Machines, CCTV Cameras and IP Telephony.
Configure users access to Oracle EBS R12 published server& approve IT requisitions.
Accomplishments:
Managed a complete upgrade of Servers & Networking infrastructure to satisfy the current and future needs of the organization.
Managed ERP Upgrade from our in-house built legacy ERP system to state of the art Microsoft Dynamics AX 2012 R3 (3 modules).
Role: Overall Responsible for IT Operations, Services and Staff.
Duties:
Develop & Implement IT policies, processes, procedures and security architecture.
Define the IT environment infrastructure Standards and the IT Services guidelines.
IT budget & financial plan preparation. Tracking, reporting and revised forecast.
Management and supervision of IT Material Purchases, activities and projects.
Plan and Supervise periodic maintenance schedules of all IT infrastructure systems.
Monitor & Identify the employees need for IT training to Maintain performance KPIs.
Documenting the configuration of Virtual Servers & its associated backup routines.
Oversee the ERP implementation & ensure all project phase’s delivered on time.
Formulate and deploy long-term strategic plans that supports company goals.
Ensure vendor’s compliance to SLA Terms, warranties & support agreements.
Accomplishments:
Published AIS System Using Remote Desktop Server (Private Cloud Concept).
Role: Maintain the IT environment functionality & Availability.
Duties: (in addition to my previous duties as System admin)
Manage the company’s In-house developed ERP system upgrading & enhancing.
Manage local & external Domain Users Authorities, Access & Capabilities.
Manage Servers (Application, Mail, Database, File Sharing, ISA …etc).
Maintain IT related Services (Domain & Internet subscriptions, contracts …etc).
Attend to various database records modifications requested by the users.
Accomplishments:
Cooperated in transforming the legacy DOS based system to Visual FoxPro.
Built a basic Gig-speed network completely by myself by end of 2008 (100+ nodes).
Role: Troubleshoot & Resolve Network & Servers issues + computer system.
Duties:
Responsible for hardware and software installation, maintenance and repairs.
Act as a help Desk to Alkawther local & Branches Employees.
Performing routine audits of systems and software.
Maintaining documentation of changes regarding user functions & systems.
* Role: Debugging and translating of modules written by other developers.
* Duties:
Debug code errors, and shorten the code whenever possible.
Translate the module interface as well as coded messages and reports.
* Role: Debugging and translating of modules written by other developers.
* Duties:
Computers maintenance and repair.
Typing and printing of documents (Letters, Quotations, invoices… etc).
Secretarial office work, Faxing, and emailing supplier companies.