Please turn on your javascript Sammy Basudan - IT Specialist - Nesma Water & Energy - Jeddah, Saudi Arabia

Summary

Versatile IT Professional with 18+ years of experience in Information Technology. Formulating and executing IT operational strategies & Solutions that Increase the quality & security of the IT environment and significantly reduce the annual spend. During my career I have developed excellent all‐around Managerial & Leadership Skills. With distinct Ability to Statistical & Analytical thinking to plan & implement vital strategies that lead a competitive company to new levels of performance & success.

Experience

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IT Specialist
Nesma Water & Energy
May 2017 - Present | Jeddah, Saudi Arabia

Role: Manage all Information Technology daily tasks & operations.

Duties:
 Maintain Network Infrastructure Services & Provide end-user Technical Support.
 Maintain IT Service & Material Requests as well as IT Assets & Lists.
 Manage Google Apps, Services and IT Services contracts and Agreements.
 Create, Implement IT Policies & Procedures and as well as new IT workflows.
 Maintain Attendance System, Fingerprint Machines, CCTV Cameras and IP Telephony.
 Configure users access to Oracle EBS R12 published server& approve IT requisitions.

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IT Manager
Al-Kawther Industries Co. LTD. ( Head Office)
Feb 2012 - Apr 2017 | Jeddah, Saudi Arabia

Accomplishments:
 Managed a complete upgrade of Servers & Networking infrastructure to satisfy the current and future needs of the organization.
 Managed ERP Upgrade from our in-house built legacy ERP system to state of the art Microsoft Dynamics AX 2012 R3 (3 modules).

Role: Overall Responsible for IT Operations, Services and Staff.

Duties:
 Develop & Implement IT policies, processes, procedures and security architecture.
 Define the IT environment infrastructure Standards and the IT Services guidelines.
 IT budget & financial plan preparation. Tracking, reporting and revised forecast.
 Management and supervision of IT Material Purchases, activities and projects.
 Plan and Supervise periodic maintenance schedules of all IT infrastructure systems.
 Monitor & Identify the employees need for IT training to Maintain performance KPIs.
 Documenting the configuration of Virtual Servers & its associated backup routines.
 Oversee the ERP implementation & ensure all project phase’s delivered on time.
 Formulate and deploy long-term strategic plans that supports company goals.
 Ensure vendor’s compliance to SLA Terms, warranties & support agreements.

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System and Network Administrator
Al-Kawther Industries Co. LTD. ( Head Office)
Jul 2008 - Jan 2012 | Jeddah, Saudi Arabia

Accomplishments:
 Published AIS System Using Remote Desktop Server (Private Cloud Concept).

Role: Maintain the IT environment functionality & Availability.

Duties: (in addition to my previous duties as System admin)
 Manage the company’s In-house developed ERP system upgrading & enhancing.
 Manage local & external Domain Users Authorities, Access & Capabilities.
 Manage Servers (Application, Mail, Database, File Sharing, ISA …etc).
 Maintain IT related Services (Domain & Internet subscriptions, contracts …etc).
 Attend to various database records modifications requested by the users.

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System Administrator
Al-Kawther Industries Co. LTD. ( Head Office)
Nov 2001 - Jun 2008 | Jeddah, Saudi Arabia

Accomplishments:
 Cooperated in transforming the legacy DOS based system to Visual FoxPro.
 Built a basic Gig-speed network completely by myself by end of 2008 (100+ nodes).

Role: Troubleshoot & Resolve Network & Servers issues + computer system.

Duties:
 Responsible for hardware and software installation, maintenance and repairs.
 Act as a help Desk to Alkawther local & Branches Employees.
 Performing routine audits of systems and software.
 Maintaining documentation of changes regarding user functions & systems.

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Trainee for Visual Basic Codes Debugging.
Zainy Systems & Solutions.
Aug 2001 - Oct 2001 | Jeddah, Saudi Arabia

* Role: Debugging and translating of modules written by other developers.

* Duties:
 Debug code errors, and shorten the code whenever possible.
 Translate the module interface as well as coded messages and reports.

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Computer Technician & Coordinator.
Saleen Hydraulic for Hard chrome
May 2000 - Jan 2001 | Jeddah, Saudi Arabia

* Role: Debugging and translating of modules written by other developers.

* Duties:
 Computers maintenance and repair.
 Typing and printing of documents (Letters, Quotations, invoices… etc).
 Secretarial office work, Faxing, and emailing supplier companies.

Education

University of Sciences and Technology
Bachelor, Bachelors, Bachelors, Bachelors, Bachelors in Engineering, Bachelor in Computer Engineering‎
Computer Engineering
Percentage 75%
2012
The General Institute for Technical Teaching and Vocational Training.
Diploma, Diploma, Diploma, Diploma, Diploma, Computer Science‎
Programming Technics.
Completed
2001
Jeddah International Computer Center.
Diploma, Diploma, Diploma, Diploma, Computer Science‎
Programming Technics.
Completed
2001

Languages

Expert Arabic
Expert English