Please turn on your javascript Ayman Khamis - Senior Issuing Officer - Al-Etihad co- operative Insurance Co - الخبر, المملكة العربية السعودية

Summary

Senior Issuing officer

Experience

Company Logo
Senior Issuing Officer
Al-Etihad co- operative Insurance Co
Sep 2019 - Present | الخبر, المملكة العربية السعودية

Some of the achievements and tasks.
Efficient with perfect attendance, Attend multiple training courses, Responsible for communication and issuing corporate insurance policies and do all endorsements such as additions, deletions, upgrades, downgrades. Review previous year's loss ratios to determine the necessity of additional installments. Review rejected insurance in CCHI, coordinate tasks among employees

Company Logo
Customer Service, production officer
Wafa Insurance
Aug 2010 - Jan 2019 | الخبر, المملكة العربية السعودية

I have been working for Wafa Insurance Company, regional office in Khobar as Insurance officer since 2010 until now. I work for all lines of general, motors, medical and underwriting departments.
Task Description:
• Process of all requests related to new issue or addition, deletion, cards and CCHI starting from review of the request, communication with the insurer, registration in Benefit Net, send acknowledgment to client and follow-up with insurer, client or broker until finalization.
• Review of policy, endorsements and related documents to meet the agreed terms.
• Support/Intervene as appropriate to ensure an adequate level of client service is maintained and all the servicing issues are addressed.
• Offer clients an extensive network of Healthcare providers (hospitals, clinics & pharmacies) within the KSA.
• Opening new claims files.
• Prepare claims documentation and claim settlement documents.
• Communicate with clients through email and calls.
• Coordinate with other departments in the company.
• Constantly maintain open communication channels with Healthcare providers.
• Manage & resolve complaints against healthcare providers.
• Maintain effective long term relationships with clients and gain their trust and respect.
• Work as one team in support of Client Service.

Company Logo
Customer service and insurance offers
Wafa insurance
Aug 2010 - Jan 2019 | Khobar, Saudi Arabia

Company Logo
Production officer
Wafa Insurance
Aug 2010 - Jan 2019 | Khobar, Saudi Arabia

Education

University of Dammam
Bachelor, Bachelors, , ‎
ادارة الأعمال
CGPA 4.3/5
2020
University of Dammam
Bachelor, Bachelors, , ‎
Business administration
2020
Institute of Public Administration (IPA)
Diploma, ‎
Sales
Completed
2009
Institute of Public Administration (IPA)
Diploma, ‎
Sales
Completed
2009

Skills

Expert Business Analysis
Expert Computer Systems
Expert Team leadar.
Expert تقوية العلاقات مع العملاء

Languages

Expert Arabic
Expert English