NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
* Call Center operation manager,
* • leads a team of customer service representatives. They are responsible for planning and implementing call center strategies and operations, improving systems and processes and managing staff
* Female Phone Banking Assistance Manager .
* • Supporting agent to minimize defect.
* • Conducting effective resource planning to maximize the productivity of resources
* • Coach and provide training to personnel to maintain high customer service standards
* • Monitor and improve ordering, telephone handling and other procedures
* • Evaluate performance with key metrics
