Please turn on your javascript Meer Amer Ali - Desktop Support Engineer - NTT Data Global Delivery Services - India

Summary

Looking for desktop support jobs, network support, end user computing senior associate and Radio Frequency Drive test Engineer jobs.

Experience

Company Logo
Desktop Support Engineer
NTT Data Global Delivery Services
Mar 2018 - Feb 2019 , India

NTT Data Global Delivery Services
Desktop Support Engineer

NTT DATA is your Innovation Partner anywhere around the world. Headquartered in Tokyo, with business operations in more than 50 countries and regions, we emphasize long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development to business IT outsourcing. Reporting to IT Manager I worked as A End User Computing Senior Associate for IT issues.

Main Responsibilities
1. Worked as a Global Desktop Support Engineer L1 for IT issues.
2. According to the level of troubleshooting we try to resolve the issue, if required will forward to level 2 team for escalations.
3. Have In-depth knowledge in IT, System, Network maintenance.

Company Logo
E Support Officer
Knoah Solutions Private Limited
Oct 2016 - Dec 2017 , India

I worked as E support officer, where I used to get issues from customers regarding Internet connectivity issues and cable and phone issues, I worked for Spectrum ISP (previously Time Warner Cable ) which is the second largest ISP in the United States.

Education

Jawaharlal Nehru Technological University
Master, Masters, Masters in Science, Digital Systems And Computer Electronics‎
Computer Network And Security, Advanced Computer Architecture
Grade A+
2017
Sree Visvesvaraya Institute Of Technology And Science
Bachelor, Bachelors, Bachelors in Technology, Electronics and communication engineering‎
Operating Systems, Wireless Networks, Cellular And Mobile Communications
Percentage 73%
2015
Bhavitha Junior College
High School, High School or Less, , intermediate‎
Mathematics, English And Arabic
Percentage 84%
2011
Madina Model High School
High School, High School or Less, , SSC‎
English, Urdu And Mathematics
Percentage 79%
2009

Skills

Expert IT Compliance
Intermediate Telecommunications Software

Languages

Beginner Arabic
Expert Hindi
Expert Urdu
Expert English

Companies Followed