•Responsible for new circulars and instructions related to sales decisions on branches.
•Follow up on annual customer contracts and monitor their conditions.
•Handling and solving customer problems and opening and closing clients.
•Worked on the sales targets plan for delegates 2020 based on sales analysis for the previous 3 years.
•Distributing the goals monthly to the all branches and delegates, and following up on achieving the goals of the month.
•Schedule annual leave for all sales department employees.
•Responsible for monitoring KPIs for regional managers , Agents and issuing commissions monthly.
• planning and development of the work environment by survey of the department ,presented proposals to increase the sales and (Myers-Briggs Types Indicator – MBTI) test .
• Responsible for monthly reports of result data sources Direct marketing submitted to management.
• Monitored calls by listening in randomly.
• Ensured script was always followed by team members on call.
• Responsible for month to date report tracking of leads Potential buyers from
the Toyota website.
• Used advanced Microsoft Excel to create pivot tables, pivot chart , used
VLOOKUP, and other Excel functions.
• Presented findings and data to team to improve strategies and operations.
• Website administration of two websites on two different platforms (Motory and Abisayara), including e-Commerce promotions and content management system for page setup and editing.
• Assist with online advertising across multiple platforms, including Harraj website and Almuraba dot net.
• Organizing a monthly photo session and follow-up with KSA branches and collecting photos to filter and upload them to websites.
• Content creation and Preparing action plan for Social media (twitter - Facebook - snapshot - Instagram).
• oversee and report on Telesales, set monthly sales goals for the team according to company goal.
• monitored and analyzed revenue generation from the website , tracked return on investment (ROI).