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Curriculum Vitae
Of
Md Saiful Islam
Mobile :-+966563922659 & +966598832472.
e-mail:- [email protected]
[email protected]


Objective: Seeking a challenging opportunity to contribute and grow in the areas of sales, Call Center Agents,Marketing, Office Secretary, Customer Service Representative, Cashier Any Type, computer Data Entry, Receptionist, Admin Assistant & suitable Any position.

Work Experience Profile

Responsibilities

A) Form March 2009 to Till Now Alamoudi Exchange Co. Head Office, Madinah Road, Tahaliya, Jeddah
• Remittance Division
• Computer Operator (Customer Service Representative & Cashier Bangladesh, India, Pakistan, Indonesia
Philippines, Nepal, Prabu Money, Money gram, Express & CMT)
• Handling Cashier receiving money
• Executive officer
• Computer Data Entry
• Reporting
• Draft and Transfer application form Amendment (Transfer and Express)
• Cheque cancel (related of Accounts Dept.)
• Complain receive from customer and solve urgently
• Correspondence by E-mail and operating Internet.
• Telephone & Fax Operating
• Assist to customers about services
• Dealing the customers with good manners
• Make order according to the customer provided address
• Providing useful information to the remitters about network before make transactions
• Make TT, EFT, DD, Instant Cash, Eldorado as per network
• Checking the records of customers before make transaction
• Keep the customers record secured by filling KYC form
• Always follow and abide by the AML/CTF rules before make any transaction
• Assist and refer to officer in charge for approval if any remitter exceeds his limit
• Discuss with senior about network and services to serve the customer better
• If any complain is found I will try to settle it smoothly
• Make amendment if any mistake is found
• Make new customers ID and fill KYC form abide AML/CTF rules and regulation
• Checked OFAC, UK & UN list before make new ID
• Deal with proper manners to solve the problem by any means with unruly and rude customers
• Sending mail to correspondence banks for reply query and
• Assist to customers as per reply of correspondence banks
• Sending instance message to correspondence banks if any complain is found about
“INSTANTCASH”
• I am always be punctual about office schedule
• Always maintain confidentiality in all matters of the company
• Correspondence

B) Form Nov 2007 to February 2008 AL-BUSTAN HOTEL (5atar)- Jeddah, K.S.A As in-charge cum Cashier.
• Customer Service
• Manage Cash & equivalent
• Inventory
• Data Entry & Operate Computer
• Correspondence

C) Form Sept 2006 to Oct 2007 Saleh &Abdul Aziz Abahsain Co ltd – Dahran,Dammam, K.S.A As Computer Operator.
• Computer Data Entry Operator
• Inventory
• Reporting
• Correspondence

D) Form Jan 2004 to Aug 2006 S.L.I Company ltd – Dhaka,Bangladesh As Computer Operator (Part-Time).
• Computer Data Entry
• Correspondence
• Reporting

E) I know good driving & I have a valid driving license of 10 years for KSA

Job Description: To performing data entry work using a personal computer and appropriate software, entering, updating, researching, verifying and or retrieving data info and ensuring the accuracy and confidentially of information recorder. Create in the system thru macro in every production and estimate the cost product.

Academic Qualification Profile

• Bachelor of Science (Hons.) obtained Second Class Form National University of Bangladesh
• Higher Secondary Certificate, Board of Comilla Bangladesh
• Secondary School Certificate, Board of Comilla Bangladesh

Computer Literacy

• Successfully Completed Six Months Training Course On Computer Installing And Application From “Bureau Of Manpower, Employment And Training Bangladesh-German Technical Training Center”, Mirpur – 2 Dhaka - 1216 Bangladesh.

• Installation Program & Soft. , Network Configure and Hardware Maintenance Troubleshooting Based on Win 98, Win 2000, Win XP Vista & Windows 7 (Seven).

• Able to operate Microsoft Office Application as MS Office 98, MS Office 2000, MS Office XP, MS Office 2007, MS Office 2010, Internet Browsing, e-mail, Outlook & Acceptable speed in Typing.

SPECIAL SKILLS
• Strong verbal and personal communication skills Arabic and English.
• Familiar with Internet application @ computer literate (Microsoft Word, Excel)
• Ability to work independently, sincere, hardworking, flexible and creative
• possess good communication and interpersonal skills, incorporates creativity in all endeavors
• A fast learner, able to understand new concepts quickly
• Always optimistic and carries a good amount of moral power.

Language Known

• English: Speaking- Good, Reading & Writing- Good.
• Arabic: Speaking- Good.
• Urdu: Speaking-Good.
• Hindi: Speaking-Good.
• Bangla: Speaking-Very Good, Reading & Writing -Good.

Personal Information.

Name :Md Saiful Islam
Father’s Name :Md Abul Kalam Azad
Date Of Birth :1st Oct 1984.
Nationality :Bangladeshi
Marital Status :Married
Religion :Islam
Blood Group : O+
Iqama Status :Valid & Transferable
Iqama Profession : Data Entry Operator
Iqama No. : 2242002323.
Iqama Valid : Remaining 11 Month More
Driving License : Valid for 10 years for KSA
Passport No : BL 0161699

Permanent address Sendra Mollah Bari, Village : Sendra, Post Office : Sendra Bazar
Police Station : Hajigonj District : Chandpur

Present address: Md Saiful Islam, P.O. Box No. : 104115 Jeddah – 21331. Al Balad, Jeddah, K S A
Mobile : +966563922659 & +966598832472
E-mail: [email protected]
References
(1) Ashafqur Rahman
Job Title: Senior Customer Service Advisor
Company Name: British Council Jeddah
Phone Number: +96626576200 (Ext. 125) Mobile : 0551205335
Email Address: [email protected]
(1) Belal Hossain
Job Title: Receptionist and Guest service
Company Name: Consulate general of Japan
Phone Number: +966504610265
Email Address: [email protected]
(3) Abul Hossain
Job Title: Restaurant Manager
Company Name: Al Bustan Hotel
Phone Number: +966542543187
Email Address: [email protected]

Date : Signature : …………………………………