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Job Description


To support the ongoing success of the MEDGULF Information Technology Division by monitoring and ensuring the availability and performance of all hardware and software systems required for proper operation and functionality of the production environment.

Key Accountabilities

§ To ensure the IT systems are available whenever needed in business operations and projects, as per the outlined capacity plan to fulfil the business requirements in both the short term and the long term

§ To configure and administer the systems i.e., hardware and software, in order to support the ongoing business operations and projects, ensuring no stoppages or outages are encountered by the business

§ To ensure the systems in the Disaster Recovery site are ready for use in case of such a requirement, which may occur at any scheduled or unscheduled time

§ To ensure that all products are under proper licensing agreement with respective vendors by reviewing contracts and license dates

§ To follow up with vendors/suppliers in order to ensure the Service Level Agreements (SLA’s) are being implemented as per the agreements

§ To setup, maintain and support the physical and virtual IT environment and to improve it with new and enhanced services, to benefit MEDGULF

§ To submit, review and discuss methods of improving the productivity of existing systems, taking into consideration the use of the latest technologies with the Head of IT Systems and Database Management

§ To test that systems are working correctly and identifying, investigating and repairing any system faults, plan system upgrades and update the existing systems as per the plan

§ Understand and implement secured systems in the DMZ.

§ Capacity planning for current and future systems.


§ Bachelor Degree in Computer Science, Information Systems or any related discipline

§ Minimum of 5 years’ experience in a related field with Bachelor Degree OR 7 years of related experience with Diploma holder.

§ Must have related Certifications like MCSE, MCSA, MCITP, VCA, VCP or ITIL etc.


§ Strong Analytical skills

§ Good at writing appropriate and effective reports

§ Good Communication skills in English, verbal and written

§ Must accommodate Flexibility in timings

§ Good Presentation and Negotiation skills


Required Computer Skills:
-Microsoft Windows Server 2012/2016
-Active Directory and related services
-Microsoft Exchange 2013/2016
-VMWare Vsphere 6+
-System Center (SCCM/SCOM)

Desired Computer Skills
-Implement Security and Hardening of Windows Systems.
-SQL Server
-Citrix XenDesktop/XenApp
-IIS/Web Services
-Antivirus and Antimalware
-Backup and Archiving software
-Certificate services and management

Job Details

Functional Area:
Total Positions:
1 Post
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
5 Years - 7 Years
Work Permit:
Saudi Arabia
Apply Before:
Jun 29, 2018
Posting Date:
Mar 29, 2018
Show fewer details Read full job description

The Mediterranean and Gulf Insurance and Reinsurance (Medgulf) is a leading regional insurance group providing the retail & institutional markets with comprehensive insurance coverage through its operations in various countries in the region. Medgulf consolidated its activities since 1980 through ...Read More

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