-Coordinate daily Front of the House Restaurant operations

-Deliver superior service and maximize customer satisfaction

-Respond efficiently and accurately to customer complaints

-Regularly review product quality and research new vendors

-Organize and supervise shifts

-Appraise staff performance and provide feedback to improve productivity

-Estimate future needs for goods, kitchen utensils and cleaning products

-Ensure compliance with sanitation and safety regulations

-Manage restaurant’s good image and suggest ways to improve it

-Control operational costs and identify measures to cut waste

-Create detailed reports on weekly, monthly and annual revenues and expenses

-Promote the brand in the local community through word-of-mouth and restaurant events

-Recommend ways to reach a broader audience (e.g. discounts and social media ads)

-Train new and current employees on proper customer service practices

-Implement policies and protocols that will maintain future restaurant operations

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Certification
Career Level:
Experienced Professional
Experience:
Fresh - 10 Years
Apply Before:
Mar 26, 2018
Posting Date:
Feb 26, 2018

MAPCO

Hotel Management / Restaurants · 201-300 employees - Dammam, Khobar

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