Job brief

We are a yoga studio looking for a female front desk manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services.As a studio manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Responsibilities

* Ensure front desk is tidy and has all necessary yoga materials

.* Supervise and support office staff including teachers, cleaning staff, guard, etc.

* Schedule shifts

* Ensure timely and accurate customer service

* Handle complaints and specific customers requests

* Troubleshoot emergencies

* Monitor stock and order office supplies

* Ensure salaries are paid accurately and on time to all staff* Prepare and monitor office budget

* Keep updated records of office expenses and costs

* Ensure company’s policies and security requirements are met

Requirements

* Thorough knowledge of customer service.

* Proficiency in English and Arabic (oral and written)

* Solid knowledge of MS Office, particularly Excel and Word

* Excellent communication and people skills

* Good organizational and multitasking abilities

* Problem-solving skills

* High School diploma; additional certification is a plus

Job Details

Job Channel:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Fresh - Fresh
Apply Before:
Mar 04, 2019
Posting Date:
Feb 04, 2019

KARAMA

- Jeddah

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