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Job Description

  • Respond to and Resolve End-User's IT Request (opened by Ticket, Email, Phone Call).
  • Respond to and Resolve assigned task by supervisor or project manager/lead.
  • Communicate with supervisor on pending tickets/tasks and escalate as necessary.
  • Follow a preplanned site visit schedule related to IT Support.
  • Setup/Prepare IT Hardware & Software following CITD Policies and Procedures.
  • Communicate with supplier and support exiting (CCTV) solution in main building and Sites.
  • Support & Issue Resolution of Telephony system in main building and site.
  • Work with team Region Team members on assigned IT Project.


Awareness of IT Hardware & Software issues and resolutions.
Excellent Interpersonal skills.
Problem solving skills.
Reading, Researching.

Job Details

Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Work Permit:
Saudi Arabia
Apply Before:
Feb 18, 2019
Posting Date:
Nov 18, 2018
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IKK Group of Companies

Construction/Cement/Metals · 51-100 employees - Riyadh, Dammam

Our vision is to maintain and improve our leading position as a contractor whose reputation is built on the ability to completely satisfy customers by providing high quality services. As specialists in their respective fields, our teams of professionals are dedicated to a standard of excellence f ...Read More

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