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Job Description

Role Objectives

  • Manage the daily provision of all transactional HR Services
  • Ensure the effective delivery of HR Services and transactional HR solutions to the business
  • Drive the optimization of HR processes, systems and practices as well as the continued digitization and automation of HR
  • Manage the effective execution within the HR Service Delivery Model

Role ResponsibilitiesOutcomes:

  1. Standardize and optimize current HR processes and practices
  2. Manage the day-to-day HR Service delivery, Administration and Payroll
  3. Ensure an effective and scalable HR System
  4. Planning of people requirements for the business
  5. Manages the hite to retire transactional HR function, including but not limited to: recruitment, contracts, administration, employee documentation and communication, HR process efficiency, HR Metrics, HR outcomes, Learning plan progress, payroll and benefit administration etc.
  6. Provide consolidated business needs on HR Operational issues
  7. Develop HR Team’s knowledge of the business
  8. Position and drive the new HR Service Delivery model
  9. Drive increased collaboration between HR and Business
  10. Agree SLA’s with the business and monitor the SLA’s
  11. Ensure effective ERP Systems to deliver HR Services
  12. Partners with HRBP’s to identify opportunities to enhance the end user client experience ito HR services and processes
  13. Integrate HR processes and practices
  14. Drive HR Digitization and ERP optimization

Accountable Functional HR Areas:

  • Payroll
  • Employee Relations
  • Sap/SuccessFactors Maintenance and Development
  • Recruitment
  • Terminations
  • Learning and Development
  • Workforce Planning
  • Performance Management
  • HR Costs
  • Wellness

Accountable Functional HR Areas:

Manages the majority of L1 HR Services including, but not limited to:

  • Administration
  • Leave Management
  • Time & Attendance
  • HR System utilization
  • Workforce Planning

Experience and Qualifications

  • 7-8+ years experience as an HR Team Leader
  • Relevant Business/HR Qualification
  • 3-5+ years experience within the banking industry
  • Previous Government/Public Service experience would be preferential
  • Ideally experience in consulting and corporate environments
  • Experience in managing HR Operational environments
  • Previous management of HR Team – including 15-20 employees (guideline)
  • Knowledge of the Saudi Labor Law
  • HR Administrative processes and practices
  • Policy development
  • Payroll and related activities
  • Best Practice HR Services within the industry context


  • Excellent communication skills (including Listening skills)
  • Assertiveness
  • Negotiation skills
  • Taking people along – continuous engagement
  • Conceptually strong but with high level of detail orientation

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
7 Years
Apply Before:
Jan 21, 2018
Posting Date:
Dec 21, 2017
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