Follow all club policies and procedures as outlined by your Manager.
Administers and evaluates client health history questionnaires and physiological data to determine appropriate individual and group exercise/activity regiments.
Plans and implements individualized or group exercise/activity programs and cross-training programs for clients in such general and/or specialized areas as aerobics, stretching/flexibility training, PNF stretching, circuit training, sports performance, of general fitness.
Determines format and content of exercise/activity program based on individual client needs.
Independently demonstrates and instructs clients on proper technique in standard and specialized exercise areas.
Set up and monitors training equipment; ensures equipment is returned in serviceable condition.
Advises participants on program and class policies and procedures, as appropriate.
Track client progress and maintains complete and accurate client files.
Maintain records of sessions conducted through Aphelion and attendance sheet with client's signature after session.
Make follow up calls to learn of a member’s satisfaction and making new appointments.
Performs miscellaneous job-related duties as assigned by management.
Ensure that all equipment is clean and in good and proper working order.
Schedule on-going cleaning and repair for equipment.
Be knowledgeable and promote all club programs.
Continue your fitness education by taking accredited classes, attending industry seminars and reading about new concepts.
Serve as consultant to other fitness department staff.
Promote member retention by working with management for new ideas and implementation plans.
Be a customer service advocate and lead by example.
Return all phone calls within 24 hours and be punctual for appointments and meetings.
Be professionally attired and wear the right uniform and name tag while in facility.
Work together as a team with the rest of the fitness staff to achieve the fitness department’s goals and standards as set by Gold’s Gym Management.
Work as Fitness sales representative in front reception to promote and sell fitness packages and services.
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